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Privacy Policy

At Healthside Pharmacy, we are committed to maintaining the privacy of our customers’ personal information. Personal information you provide to us will only used by us as part of our ongoing efforts to provide you with superior service. We take every step necessary to protect your privacy by safeguarding any personal information we collect, provide to third-party service providers during the course of doing business together. We respect your privacy and we adhere to Privacy Principles to ensure your personal information is protected.


Our privacy policy is based on the fair information principles found in the Personal Information Protection and Electronic Documents Act (PIPEDA). We take our responsibility as regards to personal information very seriously. Personal information has always safeguarded with utmost care. Healthside Pharmacy has designated an individual who is accountable for our compliance with the following principles.

Identifying Purposes

The purposes for which personal information is collected are identified by us at or before the time the information is collected. The purpose may be identified orally or in writing.


Unless permitted or required by law, Healthside Pharmacy will not collect, use or share personal information without first obtaining consent.


Our commitment is to maintain your personal information as accurate, complete and up-to-date as is necessary for the purpose that we collected it for in the first place.

Safeguarding Customer Information

At Healthside Pharmacy, we are committed to protecting your personal information with safeguards appropriate to the sensitivity of that information.

Limiting Collection

Any personal information we collect from you, names, telephone numbers, age, postal address, allergies, is limited to those details necessary for the business transaction. We will only use or disclose your personal information for the purpose for which it was collected. Personal information is not used or disclosed for purposes other than those for which it was collected with your consent or as required or permitted by law.


At Healthside Pharmacy, we make readily available to you specific information about our privacy policies and practices relating to the management of personal information, such as the terms of this Privacy Policy.

Modifications to Policy

We review regularly all of our policies and procedures, and we reserve the right to change this Privacy Policy at any time, and from time to time, by posting a modified Privacy Policy.

Linking to Other Sites

Our website and applications may contain links to other sites, which are not governed by this Privacy Policy. You should read the individual privacy policies of such websites and applications, and make an informed decision whether or not to use these sites based upon their privacy practices.


A cookie is a small amount of text that is sent to your browser from a web server and stored on your computers’s hard drive. When you log in, in order to provide personalized products and services to you, we use cookies to save your login information. We use cookies to tell us that you have visited our site before. They are simply to help us simplify and enhace your experience on our website.

Information from Children

Although we do not actively solicit personal or other information from children under the age of 13, it is possible for children to disclose their personal information to us. If you are under 13 years of age and would like to participate in our program, please ask your parent or guardian for assistance.

Individual Access

You have the right to access your personal information collected by us. If you require details on your personal information collected by Healthside Pharmacy, please send us a written request. Upon request, within a reasonable time, we will inform you of the existence, use and disclosure of your personal information, except where the law requires or permits Healthside Pharmacy to deny access. We will provide you information within a reasonable time period and provide an explanation if we are unable to meet your request.

Addressing Compliance

At Healthside Pharmacy, we want to ensure our procedures support our Privacy Policy, and our actions safeguard your privacy. If you have a concern, kindly contact us in writing at:

Healthside Pharmacy
5448 Victoria Drive
Vancouver, B.C. V5P 3V8

or by email at:
[email protected]

Last Updated on September 5, 2018